Android connected to Wi-Fi but no internet? Find where it stops

Use the same network name on both devices and keep mobile data off during the comparison so the phone cannot quietly fall back to cellular. Try a different site if only one fails. If your Android works on another Wi-Fi network, check the original network before changing more phone settings. Turn mobile data back on after testing.

Check Android’s notifications for a prompt to sign in to the network. If it does not show up, open a new page in the browser. Rejoin the network and look for the prompt again if needed. Check the network name with the venue and ask staff for the sign-in steps if the page still will not appear.

Restart your router and modem if they belong to you. Unplug their power, reconnect it and wait for the lights to return to normal. Use the manufacturer’s instructions to interpret the lights. If all devices still fail or the internet light shows a fault, check with your internet provider. At work or school, give the network administrator the network name and tell them which devices failed.

Turn Wi-Fi off and on, then restart the phone if needed. If it is still offline, make sure you know the Wi-Fi password before forgetting the network. On Pixel, look under Settings → Network & internet → Internet → Saved networks. On Galaxy, go to Settings → Connections → Wi-Fi, tap the gear next to the network and choose Forget. Join again and test with mobile data off. If the problem repeats on several working networks, test in safe mode with Wi-Fi on and Airplane mode off. A connection that works in safe mode points to an installed app. Restart to leave safe mode and check recently added apps.