Open Chrome’s Downloads list and read the message next to the file. If Chrome flagged the file as dangerous, suspicious, unverified or insecure, leave it blocked. Get a fresh link from the publisher’s official site or ask the sender to verify where the file came from.
01When Chrome flags the download
Section linkA dangerous file may contain malware or deceptive software. A suspicious file can be one that Chrome rarely sees or an archive that can hide its contents. An unverified warning can appear when Safe Browsing is off. An insecure warning can come from the file’s connection even when the page you clicked on uses HTTPS. Keep Safe Browsing enabled.
02When your computer blocks it
Section linkFor a Download blocked, Virus scan failed or Virus detected message, check the details in your computer’s security software. On a work or school computer, share the exact message and the source address with your administrator so they can check the file or offer an approved copy.
03When the server will not give you the file
Section linkA Needs authorization or Forbidden message calls for a permissions check. Open the host website and sign in to the account that should have access. If the file is missing or the link still fails, ask the site owner or sender for a working link.
Sources & further reading
Put it into practice
Before you convert
A short checklist for choosing an image format and checking the result.
Download checklist (.txt)