Enter the shared folder’s full network path in the File Explorer address bar. If the folder opens, map it again under This PC. If the path itself fails, check network access and permissions before changing the drive mapping.
01Test the folder without the drive letter
Section linkUse the network path your organization or the person sharing the folder gave you. It starts with two backslashes, then the server name and share name. Paste it into the File Explorer address bar and press Enter. If this is a workplace drive, connect to the required network or VPN before testing.
02Map the drive again if the path opens
Section linkIn File Explorer, select This PC, then More > Map network drive. You can also look for that command by right-clicking This PC in the navigation pane. Select an available drive letter and enter the same folder path. Select Reconnect at sign-in if you want Windows to restore the mapping when you sign in, then select Finish and open the new drive.
03Use the direct-path error to choose the next check
Section linkIf Windows says the network path could not be found, confirm the path and check whether the computer or storage device that shares it is online. If you can reach the server but are denied access, ask the folder owner or IT to confirm which account has permission. For an office drive that only works after VPN connects, try opening it once the connection is ready.
Sources & further reading
Put it into practice
Before you convert
A short checklist for choosing an image format and checking the result.
Download checklist (.txt)